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AI Shop Assistant

An AI-Based E-Commerce Consultant

About the Project

A culturally aware voice-enabled AI assistant that can handle mixed languages.

Used technologies:

    • Country

      Netherlands & Switzerland

    • Industry

      E-commerce & RetailTech

    • Development Hours

      180

    • Team Size

      1

    Challenge

    • AI integration – creating a chatbot capable of analyzing and recommending products.
    • Providing personalized guidance to customers, enhancing their shopping experience.
    • Simplifying the shopping process, especially for niche and complex products.
    • Ensuring platform compatibility.
    • Making the solution scalable to support businesses of all sizes.

    Solutions

    • Delivering a plug-and-play solution for quick adoption by e-commerce stores.
    • Adding a 24/7 “live consultant” to help customers find the right products.
    • Redirecting customers with unclear search results to the AI assistant for better outcomes.
    • Ensuring the chatbot can be easily integrated into various online stores.

    Delivered Value

    • The online knowledge gap successfully addressed.
    • Minimized onboarding effort. 
    • Easy chatbot integration.
    • Search enhancement and intelligent decision-making for customers.

    What Our Customers Say

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    Onno Halsema

    CEO, Contentoo

    LinkedIn

    "I’m super excited about where we are with the platform’s modules, which is a testament to their skill."

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    Nicolas Torrent

    Managing Director, Digilegal

    LinkedIn

    "They’re an excellent mix of quality, speed, technical expertise, and price.”

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    Thanawat Laohadtanaphorn

    IT Director, Mwater Co., Ltd.

    LinkedIn

    "Their responsiveness, patience, and transparent project management are highlights of their work."

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    quote

    Elvin Lee

    Head of Product, Piktochart

    LinkedIn

    "Since engaging them, we've accelerated development and created more value for our business."

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